Microsoft CRM 4.0 Rollup 1 was released last week

Microsoft CRM Blog about Outlook Fixes

Read the Cornerstone Solutions press release about our Microsoft CRM Live offering.

Microsoft CRM 4.0 trial working well...

Entellium executives indicted on fraud

Microsoft CRM 4.0 Trial site available.....

How do I keep Microsoft CRM Data Clean

Microsoft CRM Live 30 Day Trial

Here is a great link to a webcast hosted by Microsoft.  It basically is all about how the health plan industry needs to increase their customer service operations to better suite their customers or their customers will look for other health plan managers.

Click here view the webcast.

In discussing customer relationship management (CRM) solutions with many marketing professionals I tend to think that marketing is the most overlooked component of the software.  Not only is the software component overlooked but the idea of marketing seems to not be foremost in the minds of a lot of “Marketing” professionals.  Many individuals whom I speak to say “we don’t market our product, it sells itself” or “we really don’t have a strong marketing department”.

Here are the 6 steps to developing a Marketing Strategy:

Market Product Person Value Proposition Action Analysis For a complete explanation visit our articles section.

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